FAQs

How will i get my shipping confirmation?


Once your order is placed, you will receive an email confirming your purchase. When your order has been dispatched, we will send a separate shipping confirmation email containing key details such as your tracking number, delivery service provider, and estimated arrival date. If you don’t see these emails in your inbox, please check your spam or junk folder.
How long are shipping times?

Once your order has been placed, it will be carefully processed and prepared for dispatch. Orders placed on weekends or public holidays will begin processing on the next available working day. From the time of dispatch, please allow up to 10 business days for delivery.

We always aim to ensure your order arrives as quickly and smoothly as possible, and we appreciate your patience while your items make their way to you.
How can i check my shipping information?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details. You can use either your order number or your tracking code to check the status of your delivery.

To view your order updates, simply visit the Track Your Order page found in the menu of our website. This page is powered by AfterShip and provides real-time tracking information, including your shipment’s current location and estimated delivery date.

If you have any issues locating your details or accessing the tracking page, please check your spam folder or contact our support team for assistance.
How do i get in contact?

Please use the contact page above and one of our team will be with you ASAP
How do i process a refund?

Please use the contact page above and one of our team will be with you